The Research Project Process Final

Berzeline Boldyrev

448 Andalusia Loop, Davenport, Florida 33837 (321) 352-2943 petitfrereberzeline@yahoo.com

PROFESSIONAL SUMMARY

With 5+ years of proven excellence in customer service, I consistently bring a sense of urgency and heightened attention to detail to the workplace. From serving in the US Military I have developed leadership skills, respect for chain of command and have become highly process driven. As an independent contractor, my work ethic, dedication and passion for serving others has enabled me to create strong working relationships.

QUALIFICATIONS

Herzing University Winter Park, FL

Bachelor of Science Degree, Health Information Management 0?/2018 – present

· GPA 3.6; President’s List (4.0) Summer 2015; Dean’s List (3.5+) Fall 2015, Spring 2016

American College for Medical Career Orlando, FL

Associate of Science, Medical Assisting 0?/2016 – 0?/2018

· President, Student Government; Robert Whitehall Scholarship recipient 03 – 04

SKILLS

· Create a few lines that detail your new skills from your education

· You can also include other skills that are directly related to the job for which you are applying

· Group skills together in categories and create the line going left to right and not listing down the page

· Do not use any of the content in this example; you must use original content from your experience Group skills together in categories and create the line going left to right and not listing down the page

· Do not use any of the content in this example; you must use original content from your experience

EMPLOYMENT

Cashier Rosen Inn International Orlando, FL 02/2019 – present

· Answer customer questions about products or services

· Met personal/team sales targets and call handling quotas

· Maintain adequate change denominations in the cash drawer

Cashier University Studios Orlando Orlando, FL 0?/2016 – 0?/2016

· Processed orders: pulled, scanned, packaged, shipped parts for domestic/international orders via Fedex, UPS

· Maintain inventory, tracked, addressed back orders, conduct periodic cycle counts

· Trained new hires with inventory procedures and company policy

Cashier Walt Disney World Resort Lake Buena Vista, FL 0?/2012 – 0?/2016

· Provided excellent customer service with rapid processing of purchases/returns; featured in depth product knowledge in identifying options in style, function and price

· Balanced, audited cash register for opening and closing shifts

· Created visually captivating displays; maintained department zone through organization and cleanliness

PROFESSIONAL AFFILIATIONS

American Health Information Management Association (AHIMA) City, ST 02/2010 – present